Awaiting inspection
Receive and identify the material, keep it in the designated waiting area and initiate the relevant inspection or verification route.
QUALITY / IDENTIFICATION & RECORDS
Product Traceability & Material Control
Connect product and material batches to order, production, inspection and delivery records.
Documented controls connect orders, material batches, production, inspection and delivery information. Identification and storage controls help keep material status clear as products move through the factory.
RECORD RELATIONSHIPSTRACE
Reviewed contractOrder reference and agreed requirements
- Delivery noteProduct, quantity, date and shipment details
- Production work orderManufacturing content and requirements
- Final inspection reportQuality findings for the product lot
- Work record
- Material batch
- Manufacturer
- Material batch
Order and batch referencesVisible material statusInvestigation support
01 / FROM ORDER TO DELIVERY
Order, Batch & Delivery Record Links
The identification and traceability procedure sets out the relationships below. Planning defines the required extent when traceability is needed by the contract, applicable requirements or internal management.
| Stage | Record | Information connected | Responsible function |
|---|---|---|---|
| Order and requirement | Reviewed order / contract | Product, specification and agreed requirements | Production planning and customer coordination |
| Production instruction | Production work order | The order with production scope and requirements | Production |
| Materials used | Work record and material identification | Material batch and supplier information used in production | Workshop and warehouse |
| Inspection decision | Incoming, process and final inspection records | The inspected material or product lot, findings and decision | Quality |
| Delivery | Delivery note and finished-goods record | Product, quantity, delivery date and dispatch details | Planning and warehouse |
On a small screen, scroll the table to compare all columns.
Define the level of detail at the start.
Order and material-batch records are the basis described here. If your project needs individual serial numbers, barcode scanning, specific retention periods or digital access, include those requirements in the initial review so the method and feasibility can be agreed.
02 / IDENTIFICATION & SEGREGATION
Material Identification, Status & Segregation
Physical identification and the corresponding records distinguish material waiting for a decision from accepted items and items requiring controlled disposition.
Accepted for the next stage
Apply the required status identification and retain the acceptance record so warehouse and production teams can recognize the decision.
Controlled disposition
Identify and segregate nonconforming items. Review return, rework, scrap or an authorized concession; keep the decision and any required customer agreement recorded.
Status is a recorded decision supported by labels, designated areas or containers. Reworked products require the relevant reinspection before acceptance.
How nonconformities are handled03 / STORAGE & CUSTOMER MATERIALS
Storage Protection & Customer-Supplied Materials
The product-protection procedure connects receiving, storage, issuing, handling and delivery. Material identity and inspection status need to remain recognizable throughout those activities.
Review incoming material controls- Batch identification and stock rotation
- Identify the material, specification, quantity and batch reference. Use stock-location records and first-in, first-out issuing to support orderly material flow.
- Storage and handling protection
- Use suitable storage locations, containers and handling methods to avoid deterioration or damage. Preserve labels and check stock condition when inventory is reviewed.
- Customer-supplied material
- Identify it as customer property, maintain separate inventory records and appropriate protection, and control its use for the intended customer’s product. Communicate abnormal usage through the customer-coordination team.
- Damaged or uncertain stock
- Re-identify material found damaged, deteriorated or otherwise abnormal and refer it to Quality for a decision before further use.
04 / CUSTOMER FEEDBACK & INVESTIGATION
Quality Investigation & Affected-Batch Review
Inspection and delivery records support a focused response to a quality concern. Where a return or recall is needed, the documented procedure calls for coordination with the customer, a defined plan and controlled handling of returned goods.
- 01
Identify the reference
Collect the product, order or shipment reference, batch or date code, defect description and available samples.
- 02
Review the records
Check related production, material, inspection and delivery information to establish the affected scope.
- 03
Coordinate containment
Review stock and delivered quantities with the relevant teams and customer; agree the response for the identified issue.
- 04
Control returned goods
Identify and isolate returned goods. Review the approved disposition, including rework and reinspection where appropriate.
- 05
Verify corrective action
Investigate the cause, follow the action taken and confirm effectiveness. Retain the investigation and follow-up records.
Bring the references that help locate the records.
Share the order or shipment number, product revision, visible batch or date code, affected quantity and defect description. Photographs, retained samples and packaging labels can help clarify the issue.
Corrective action and effectiveness reviewBUYER QUESTIONS
Traceability and material questions.
What does the documented traceability process connect?
It connects the contract or order with the production work order, work records, material batches and suppliers, final inspection report and delivery note. Production planning defines the required traceability extent when it is needed by the contract, applicable requirements or internal management.
Do you provide serial-number tracking for every individual unit?
The documented procedures describe order, material-batch, production and delivery records. They do not establish universal individual-unit serial tracking. Define any serial-number, barcode or digital-record requirements during the project review so feasibility and the required records can be agreed.
How are rejected materials kept from unintended use?
Rejected materials are identified and placed in designated areas or containers while disposition is reviewed. Rework, return, scrap or an authorized concession follows the relevant approval route. Repaired or reworked products are checked again as required before acceptance.
How are customer-supplied materials managed?
The product-protection procedure calls for customer-material identification, separate inventory records and suitable storage protection. It also calls for communication of abnormal material use and control to prevent customer-supplied material being used for another customer’s product.
How does traceability support a customer complaint or recall?
Quality reviews the available production, inspection and delivery information to identify the affected scope. The relevant teams coordinate with the customer on containment and any agreed return or recall plan, isolate returned goods, investigate the cause and verify corrective action.
What information helps start a quality investigation?
Provide the order or shipment reference, product and revision, visible batch or date code, affected quantity, defect description and photographs or samples. Preserve packaging labels where possible. These references help the team find the related records and assess the affected scope.
YOUR PRODUCT / YOUR QUALITY REQUIREMENTS
Define the traceability your project needs.
Start with the product, order structure and information you need to retrieve. Agree the record links, identification and retention needs before production.
Use the inquiry form to prepare your brief, or share the checklist with your existing project contact. Agree a confidential exchange before sharing restricted records. The topic selector works in your browser and does not submit information.