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QUALITY / MANUFACTURING PROCESS

Quality Control Process

Quality control begins before mass production and continues throughout manufacturing.

At Xinyinhai, incoming checks, first article approval, workshop inspection and final QA have defined responsibilities. Inspection criteria, recorded decisions and approval requirements connect each stage.

FROM MATERIALS TO FINISHED GOODS
  1. Incoming materials · IQCInspect and record the material decision
  2. First article · approvalAll required inspection and test items must pass
  3. Production · process inspectionPatrol checks, assembly and function verification
  4. Final QA · acceptance decisionDocumented inspection supports release

A process overview based on the factory’s internal inspection documents.

Assigned quality personnelApproval before batch productionRecorded inspection decisions

01 / THE PRODUCTION FLOW

Quality Control at Every Stage of Production

OEM and ODM quality control connects material acceptance, production approval and finished-product decisions. Process-specific checks take place within production.

  1. 01

    Incoming material inspection

    IQC checks incoming materials and outsourced parts against engineering requirements and reference samples.

    Control purpose An acceptance or rejection decision is recorded before materials move into production.

  2. 02

    First article approval

    Inspect function, appearance, consistency and applicable safety requirements on the first submitted products.

    Control purpose Normal batch production is authorized only after the first article is accepted and approved.

  3. 03

    In-process inspection

    Inspectors review production requirements, patrol the workshop and sample output during production.

    Control purpose Abnormalities are reported and addressed while the process is running.

  4. 04

    Process-specific checks

    Assigned inspectors cover plastic molding, COB / bonding / SMT, soldering, printing and assembly.

    Control purpose These responsibilities operate within production to prevent nonconforming work reaching the next process.

  5. 05

    Final product inspection

    For toy finished goods, inspect packaging, appearance, function and applicable safety requirements.

    Control purpose Final QA records defects, counts and the lot acceptance decision.

  6. 06

    Acceptance for release

    Accepted results and signed inspection reports provide the quality basis for release.

    Control purpose Rejected lots require disposition. Test specimens covered by the finished-product safety test procedure are excluded from shipment.

The workbook documents inspection acceptance and production approval. It does not define a separate logistics dispatch authorization procedure; “release” here refers to the quality acceptance basis.

02 / ACCOUNTABILITY

A Defined Quality Responsibility Structure

Quality responsibility is assigned at process level, with management and engineering support for inspection decisions and improvement.

Organization reference
WI-COP1.1-11

Quality Manager / Supervisor
Directs quality department work, guides inspectors, and follows up corrective actions across departments with documented review.
Quality Engineer (QE)
Defines inspection procedures and sampling plans, evaluates process changes, manages inspection and test records, and coordinates responses to significant quality issues.
Incoming Quality Control (IQC)
Accepts or rejects raw and auxiliary materials and subcontracted parts, reports problems to suppliers and Purchasing, and periodically evaluates suppliers.
In-Process Inspectors
Check work against process requirements, judge product conformity, prevent defective output reaching the next operation, and report quality issues.
Final Inspection QA
Inspects finished goods, makes the acceptance decision, supports customer or third-party inspections, and monitors follow-up on rejected lots.

03 / BEFORE PRODUCTION

Incoming Material Inspection

IQC provides an acceptance or rejection decision for raw materials, auxiliary materials and outsourced or subcontracted parts.

CHECK

Compare with the requirements

Check dimensions, function and technical parameters, then compare color, printed content and surface condition with engineering drawings or samples. Materials with specified reliability tests follow the relevant laboratory submission requirement.

DECIDE & RECORD

Document material acceptance

The warehouse initiates the incoming inspection report. IQC records sampled defects, their classifications and the decision. Rejected materials go through the documented disposition and, where needed, review process.

FEEDBACK

Follow up with the supplier

IQC reports incoming quality abnormalities to suppliers and Purchasing and periodically evaluates supplier performance.

Explore material-specific Incoming Inspection criteria

The linked material standard is a separate document with a different MIN AQL value. See the document-specific sampling notes before applying either reference.

04 / THE PRODUCTION APPROVAL GATE

First Article Approval Before Mass Production

Starting a line does not authorize normal batch production. Production submits the first articles; inspectors check them, record the results and obtain approval.

FIRST ARTICLE ACCEPTANCE

Every required item must pass.

Under the first-article standard, one failing specimen on any inspection or test item makes the submitted first-article batch unacceptable.

Failed first articles are reviewed with Engineering and Production. Corrected first articles are produced and submitted again.

WI-COP-7.1.1-01 · §§6.3, 6.6

What is verified?

  • Function and appearance against the sample and inspection requirements
  • Product and packaging consistency, with a clean, uncontaminated appearance
  • Safety warnings, markings and instructions for the destination market
  • Surface coating adhesion for applicable painted, screen-printed or pad-printed products
  • Applicable toy safety inspection and testing

The first-article standard routes approval to Engineering. The patrol standard routes it to the quality lead, with Engineering approval for a new product’s first production run. Both require approval before batch production.

Restart is also an approval point. The production-management procedure requires a first-article check for each production work order before normal production and when production resumes after an interruption. Record confirmation before restarting the batch; a previous approval does not replace this restart check.

05 / APPLICABLE TOY PRODUCTS

Safety Checks Before Production Release

For products exported or sold as toys, the first-article standard specifies safety checks according to the destination market. Higher customer test requirements take precedence.

Small Parts Test

Check applicable toy products under the small-parts test work instruction.

Sharp Point Test

Apply where a product or component may present a sharp-point hazard during normal use or abuse.

Tension Test

Evaluate the relevant parts under the specified pull-test procedure.

Compression Test

Apply the prescribed pressure-test procedure for the product and market.

Drop Test

Evaluate applicable toy products under the relevant drop-test instruction.

USA · ASTM F963Europe · EN71

These are standards referenced in the supplied internal documents for applicable products and markets. They do not establish certification or compliance for every product. The applicable edition, product scope and customer requirements need to be confirmed for the project.

Explore the existing Product Testing & Evaluation Plan

06 / DURING PRODUCTION

In-Process Quality Control

In-process quality control (IPQC) brings patrol checks into manufacturing. Inspectors use the production notice, technical documents, work instructions and approved samples to assess current work.

2-hour intervalsSpecified by the supplied patrol standard for the workshops it covers; checks depend on the product, process and output in that period.
  1. Prepare and confirm

    Review production requirements and reference documents, then confirm and record the first article before normal batch production.

  2. Patrol and sample

    Check operator work against SOP / SIP requirements and sample current output. After the QC control-point inspection passes, patrol sampling must also pass before workshop output enters storage.

  3. Report and follow through

    Record production abnormalities and inspection results, escalate issues and coordinate corrective action with Engineering. Reworked rejected lots require reinspection.

07 / ASSIGNED AT THE PROCESS

Inspection Responsibilities Across Manufacturing Processes

Electronics quality inspection and plastic product quality control have assigned workshop responsibilities. Each inspector judges conformity and works to stop nonconforming products entering the next process.

Plastic Molding
Check molding operations against process requirements. First-article checks for plastic housings include color, structure and trimming.
COB / Bonding / SMT
Verify that operators follow the process instructions; inspect COB output and determine acceptance or rejection.
Soldering
Check soldering operations and the conformity of soldered products before they move to the next process.
Printing
Check printing operations and printed-product conformity. Coated products also have applicable adhesion checks.
Assembly
Inspect semi-finished and finished assemblies. First-article checks cover function, appearance and applicable packaging consistency.
See quality controls inside Tooling & Injection Molding

08 / FINISHED GOODS

Final Product Inspection Before Release

Final QA checks the finished lot and records its acceptance decision. The supplied Finished Product Inspection Standard, WI-COP-8.2.4-01, explicitly covers toy finished goods.

Packaging & accessories

Outer cartons, individual packaging, correct components, missing accessories and packaging damage.

Appearance & workmanship

Surface condition, color, scratches, molding defects, housing fit and assembly workmanship against the reference sample.

Printing & marking

Legibility, completeness, print color, product descriptions and required warning information.

Function & specifications

Specified product functions, switches, sound or display where relevant, and conformity to the product requirements.

Labels & date codes

Correct label content, placement and quantity; date-code content, marking method and position.

Foreign material & contamination

Conductive debris, other foreign material and contamination in or on the product and packaging.

Safety-related requirements

Applicable mechanical safety tests, accessible points or edges, battery-related hazards and required safety markings.

Product consistency

Correct parts, nameplates, battery specifications and agreement with the required model and approved sample.

A recorded lot decision

The final inspection report records test results, defect descriptions, defect counts and the decision. The inspector and relevant production supervisor sign the report before it is filed.

See the separate Product Appearance Inspection Standards

09 / DEFECT CLASSIFICATION & AQL

Defect Classification and Acceptance Criteria

The definitions below summarize the finished-product standard. Where a unit has more than one defect class, it is counted under the highest severity. Individual defect criteria still govern classification.

CR

Critical

A safety defect that may cause serious injury or illness during assembly, operation or use, or fail legal or regulatory requirements.

MAJ

Major

A functional or appearance defect that may make the product unsaleable and is likely to cause returns, significant customer dissatisfaction or discontinued orders.

MIN

Minor

A noticeable defect unlikely to cause returns or complaints, but which may negatively affect the customer’s view of product quality.

Sampling depends on the inspection stage

The workbook specifies single sampling and General Inspection Level II for general checks. Incoming and final inspection explicitly use normal sampling plans.

Final carton selection uses Special Level S-4, with enough cartons opened to supply the planned sample. The first-article sample is 6 pieces per submitted batch; the final safety-test sample is also 6 pieces.

AQL labels are not measured defect rates, sample sizes or guarantees. Lot size and the applicable sampling table are needed for a lot decision.

AQL labels in this process workbook — incoming, in-process product sampling and final inspection
Defect classAQL
Critical (CR)0
Major (MAJ)0.65
Minor (MIN)1.0

The incoming and finished-product standards reject the lot when a Critical defect is found. First articles have their separate all-items-pass rule.

10 / DOCUMENTED INSPECTION STANDARDS

Based on Documented Internal Inspection Standards

This overview draws on Xinyinhai’s supplied Quality Control Process workbook. Document identities provide the basis for the summary without publishing the full internal procedures.

Quality Organization & Responsibilities

WI-COP1.1-11

Defined management, engineering, IQC, process inspection and final QA duties.

First Article Inspection Standard

WI-COP-7.1.1-01

Version B · Quality Department · revision shown: 28 December 2017.

Finished Product Inspection Standard

WI-COP-8.2.4-01

Version F · Quality Department · revision shown: 28 December 2017.

The workbook also contains Incoming Inspection and Patrol Inspection standards, both labeled WI-COP7.5.1-02, Version D. That repeated identifier is retained as a source limitation. The displayed revisions are historical document references; the supplied workbook does not verify current revision status.

11 / NONCONFORMITY & RELEASE

Nonconforming Lot Disposition & Reinspection

A failed result needs an identified owner, a contained lot and an approved disposition. The documented procedure covers incoming materials, production, finished goods, customer inspection failures and returns.

  1. 01Record the failure
  2. 02Identify & segregate
  3. 03Review disposition
  4. 04Obtain approvals
  5. 05Correct & reinspect
  6. 06Record the decision

Contain the nonconformity

Mark rejected materials or products and keep them in the designated rejected area or container. Record the defect and affected quantity. Incoming rejections go to Purchasing and production planning for return or formal review; customer-supplied material is referred to the customer for disposition.

Approve the disposition

The review may authorize return, sorting, rework, conditional use, downgrade or scrap as applicable. Engineering contributes the technical assessment; authorized management approves the decision. Material review must not introduce a safety hazard. Customer agreement is required when specified by the order or when customer interests are affected; concessions for rejected finished goods require recorded customer agreement.

Reinspect after correction

Failed first articles are corrected and resubmitted for approval. Repaired work in process must pass its assigned inspection before the next operation. Sorted and repaired finished goods return to Quality for inspection. After a customer inspection failure, internal inspection must pass before arranging customer reinspection.

Keep the decision with the lot

Inspection and review records retain the issue, approved action and result; status identification is updated to match. Downgraded goods remain identified and separate. Final QA follows rejected-lot treatment. Under the finished-product safety test procedure, tested specimens are scrapped and cannot be shipped with bulk goods.

These are documented controls, rather than a report of completed dispositions. See Traceability & Materials for the relationship between status identification, production records and the agreed traceability scope.

12 / CORRECTIVE & PREVENTIVE ACTION

Root Cause, Corrective Action & Effectiveness Review

Correcting one lot addresses that lot. Corrective and preventive action (CAPA) addresses the cause and the risk of recurrence, with follow-up evidence before closure.

IDENTIFY & REVIEW

Use the available evidence

Major quality problems, customer complaints or returns, audit findings and abnormal data trends can initiate action. The responsible department investigates the cause and proposes measures for Quality review before implementation.

IMPLEMENT & VERIFY

Check whether the action works

Quality tracks implementation and the result, with the action register supporting follow-up. Unsatisfactory action remains open. Closure requires confirmation; preventive measures also require their effectiveness to be verified.

UPDATE & SUSTAIN

Carry the change into controlled work

Once measures are confirmed effective, permanent changes are incorporated into the relevant controlled procedures and instructions. Inspection trends and audit follow-up inform further review of the process.

For a supplier review: request an appropriate completed example connecting the issue, cause, approved action, verification and any document revision. The Quality Management System overview explains how document control, competence and management review support these decisions.

13 / BUYER QUESTIONS

Quality Control Process FAQ

Practical answers for sourcing, engineering and quality teams planning an OEM or ODM product.

What is your quality control process?

The documented process combines incoming material inspection, first article approval, workshop patrol inspection, process-specific inspection and final QA. Inspection results support acceptance, rejection and follow-up decisions. The finished-product standard summarized here applies to toy finished goods.

Do you inspect incoming materials?

IQC is responsible for inspecting raw and auxiliary materials and subcontracted parts. Checks include dimensions, function, technical parameters and appearance against engineering requirements or samples. Results are recorded, and incoming quality problems are reported to suppliers and Purchasing.

Do you conduct first article inspection before mass production?

Yes. Production submits first articles for inspection. Under the first-article standard, all inspection and test items must pass; one failing specimen on any item makes the submitted first-article batch unacceptable. Results and samples are submitted for approval before normal batch production is authorized.

How do you control quality during production?

Assigned inspectors review production instructions, technical documents and samples, confirm first articles, patrol operations and sample production output. The supplied patrol standard specifies checks at two-hour intervals in the workshops it covers. Abnormalities are recorded and escalated, and reworked rejected lots must be reinspected.

What is checked during final product inspection?

The toy finished-product standard covers carton and individual packaging, appearance, printing, marking, function, specification consistency, foreign material, labels and date codes, plus applicable safety checks. Final QA records defect descriptions, counts and the lot decision in a signed report.

How do you classify Critical, Major and Minor defects?

In the finished-product standard, Critical defects concern safety or legal requirements. Major defects are functional or appearance problems likely to make a product unsaleable or cause returns and significant dissatisfaction. Minor defects are noticeable issues unlikely to cause returns or complaints. A unit with several defect classes is counted under its highest severity; individual inspection criteria still govern the decision.

Do you use AQL inspection?

Yes. The supplied process workbook specifies single sampling, General Inspection Level II for general checks, and AQL labels CR 0, MAJ 0.65 and MIN 1.0 for incoming, in-process product sampling and final inspection. Final carton selection uses S-4. These values are specific to this workbook: the separate incoming-material reference published on this site lists MIN 2.5. Confirm the applicable document and customer requirements for the order; the values are not interchangeable.

What toy safety tests are specified before production release?

For applicable toy products, the first-article standard lists Small Parts, Sharp Point, Tension, Compression and Drop Tests. Sharp-point testing is conditional on the relevant hazard. Requirements depend on the product, destination market and customer criteria; the documents reference ASTM F963 for the USA and EN71 for Europe. These references do not establish certification or universal product compliance.

How do you handle nonconforming products?

Failed first articles are reviewed with Engineering and Production, corrected and resubmitted. Production abnormalities are recorded and escalated for action; rejected production lots are reinspected after rework. Rejected incoming materials follow the documented disposition and review process. Final QA monitors rejected-lot follow-up and retains the inspection decision.

Can customer-specific inspection standards be applied?

The first-article, patrol and finished-product standards provide for customer inspection requirements or acceptance levels higher than the factory’s requirements. Share the specification, drawings, reference sample, target market and expected acceptance criteria so the applicable requirements can be reviewed for the project.

Can a rejected lot be released under a customer concession?

The nonconformity procedure requires a documented review and authorized disposition. A concession for rejected finished goods requires customer agreement recorded in the review. Material reviews must not introduce a safety hazard, and customer agreement is required when the order calls for it or customer interests are affected. Production urgency alone is not an approval.

What closes a corrective action?

The responsible department identifies the cause and proposes corrective and preventive measures for Quality review. Quality follows implementation and effectiveness; closure requires confirmation. Effective permanent changes are incorporated into the controlled documents so the revised method remains in use.

YOUR NEXT OEM / ODM PRODUCT

Planning a New OEM / ODM Product?

Bring your product requirements, drawings, samples, quality expectations and target market into the discussion before tooling and mass production.

Open the project checklist, or download a copy to complete and share with your existing project contact. Downloading a checklist does not submit an inquiry.

Make the quality requirements clear

  • Product, specification and reference sample
  • Destination market and intended users
  • Applicable inspection and safety requirements
  • Customer acceptance criteria and report needs
  • Items to resolve before production approval